• Dispatch

    Orders are always delivered directly by email, even at night and during the weekend.

    Payment Methods

    We accept Ideal and Bancontact as payment methods in our webshop.

    Returns

    Because you get direct access to the product, returns are not possible. Except when it falls under our warranty.

    Warranty

    At Swapy you will receive a working gift card within the agreed delivery period. If this is not the case, we will solve this together and you will receive a working product or the purchase amount back. The guarantee applies to every voucher in our range.

    Swapy guarantee means that you will receive a discounted gift card within the delivery time. Sometimes something goes wrong and this is not the case. We will solve this together via our customer service. We offer this guarantee on our entire range.

    Validity

    The validity varies per gift card at Swapy and is stated per product on our website.

    Gift cards

    We only sell digital gift cards for personal use. So it is possible that you only receive a gift card code. In that case, without text or PDF file.